Complaints Procedure
If you are unhappy with any element of our service, and you have not been able to reach a resolution via our support (webcontact6@CRegISP.co.uk), you can make a formal complaint by writing to our Complaints Department at the following address:
CRegISP Ltd
Complaints Department
196 Rose Street
Edinburgh
EH2 4AT
United Kingdom
Please include your full account information, including the domain names associated with your account and detailing the outstanding complaint.
We will acknowledge your complaint within three working days of receipt and will investigate your concerns fully. We will normally provide a final response within 10 to 14 working days.